Frequently Asked Questions
Everything you need to know about your Vintage Havana shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Once your order ships, you will receive a tracking number via email.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I care for my Vintage Havana apparel?
To maintain the quality and vintage feel of our garments, we recommend machine washing in cold water on a gentle cycle and laying flat to dry, unless otherwise specified on the care label.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. We are working on expanding our shipping capabilities to reach our global fans soon.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Shop Pay.
Can I modify or cancel my order after it has been placed?
Because we strive to process orders as quickly as possible, we can only make changes or cancellations within 30 minutes of order placement. Please contact our support team immediately for assistance.